Privacy policy

Last updated 7 November 2026

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FameOS is a career platform for people in entertainment and the companies that hire them. This policy explains what we collect, why, and the choices you have. We don’t sell your personal data.

What we collect

• Account: your email or phone number (to sign you in with a one-time code), your first and last name, and your date of birth (to check your age). Your date of birth is never shown to anyone. If you allow it, your phone’s location is used once to fill in your city; we don’t keep the exact location.
• Business details: for business accounts, the legal name, address, registration and tax numbers, contact person and logo you give us. These appear on your invoices and help us check the business.
• Profile: your name, handle, photo, headline, bio, crafts and skills, languages, home city, availability, rates and the work you upload (photos, video, audio and links).
• Activity: roles you post, applications, saved items, messages, reviews, verified credits and Academy progress.
• Companies: the details you give about a company, agency or venue, and its showcase.
• ID check (optional): if you ask for the Verified badge, a photo of your ID and a selfie. Only our verification team can open them; they’re never shown to other members.
• Bookings: the agreement, payment plan and which payments each side has confirmed. We never take card details or move money. Payment details you choose to add to a booking (such as an IBAN) are shown only to the company you’re working with.
• Billing & tax (optional): the legal name, address, country and tax number you add, used only on the invoices and receipts you or the other side download.
• Device: a push notification token if you allow notifications, and basic technical logs needed to keep the service secure.

We don’t collect your precise location, contacts, or advertising identifiers, and we don’t use third-party advertising trackers.

How we use it

• To run the service: matching you with roles and talent, delivering applications and messages, and showing your public profile.
• To keep people safe: verifying companies, reviewing postings, handling reports and preventing fraud and abuse.
• To send notifications you’ve allowed, such as application updates and messages.
• To choose which sponsored ads you see. Ads are matched only on what you share on FameOS, your city, crafts, whether you hire or work, and your age group, never on your messages or ID check. We count which ads you saw and tapped to cap how often you see them and to bill advertisers. Advertisers only get totals; we never tell them who you are, and we don’t sell your data or use outside ad networks. Use the menu on any ad to see why you’re seeing it, or “Not interested” to hide it.

Who can see what

• Your public profile (portfolio, crafts, city, verified credits and reviews) is visible to other members and, if you leave “Public profile link” on, to anyone with your link.
• When you apply, the hiring company or person sees your profile and your note.
• Messages are visible only to the people in the conversation, and to our safety team when a conversation is reported.

Service providers

We use trusted providers to run FameOS: Supabase (database, file storage and sign-in), Resend (email), Stripe (payments from advertisers), Didit (ID checks: it reads your ID, checks your selfie is live and matches it), an SMS provider to send sign-in codes, and Expo and Apple/Google to deliver push notifications. They process data only on our instructions.

City and country names come from the open countries-states-cities database (ODbL licence).

How long we keep it

We keep your ID check (the photos of your ID, your selfie and the result) while your account is open, because it is what backs your Verified badge. We keep your other data while your account is open too. When you delete your account, your profile, uploads, ID photos and ID check data (including the copy held by our ID check provider), messages, applications and progress are deleted. Verified credits you gave to other people stay on their profiles under your company’s name, so their work history stays true.

Video interviews and auditions are only recorded when the talent agrees (with their parent or guardian if they are under 18). The people on the call and the hiring team can watch a recording, and it is deleted automatically 90 days after the call.

Your choices and rights

• Edit your profile or turn off your public link at any time.
• Download a copy of your data or delete your account in the app (Settings → Your data), or see how to request deletion.
• Ask us for a copy of your data, or to correct it, by emailing privacy@fameos.com.

Age

FameOS is for people aged 13 and over. If you’re 13–17, we ask for your parent or guardian’s name and email and send them a link to approve your account. Until they do, your profile is private and you can’t apply or message. We only use their details for this. A parent or guardian can ask us to close a teen’s account at privacy@fameos.com. We don’t knowingly allow anyone under 13; if we learn we have their data, we delete it.

Changes and contact

If we change this policy in a meaningful way, we’ll tell you in the app. Questions: privacy@fameos.com.